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General Info
General information about CopVPN: your account, the apps, servers and features.
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General Info
/faq-category/general-info/ · 33 questions
General information about CopVPN: your account, the apps, servers and features.
- How many devices can I use with CopVPN?
- What operating system versions does CopVPN support?
- How to create a CopVPN account with Google or Apple?
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VPN FAQ
/faq-category/vpn-faq/ · 12 questions
Common questions about VPNs and about CopVPN, with clear answers to get you started.
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Billing
/faq-category/billing/ · 21 questions
Common questions about CopVPN billing: plans, payments, renewals and refunds.
- What payment methods does CopVPN accept?
- How to purchase a CopVPN subscription?
- Does CopVPN have a free trial?
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Connectivity
/faq-category/connectivity/ · 25 questions
How to connect your devices with CopVPN, and what to try when a connection won’t work.
- Which protocol should I choose?
- Why won’t CopVPN connect on hotel, school or office Wi-Fi?
- My connection keeps dropping. What should I check?
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Connectivity › Android
/faq-category/connectivity/android/ · 5 questions
CopVPN on Android phones, tablets and Android TV: setup, speed and troubleshooting.
- How to set up CopVPN on Android?
- How to reinstall CopVPN on Android?
- How can Android connection speed be improved with the CopVPN app?
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Connectivity › iOS
/faq-category/connectivity/ios/ · 4 questions
CopVPN on iPhone and iPad: setup, speed and troubleshooting.
- How to set up CopVPN on iPhone and iPad?
- How can connection speed on iOS be improved with the CopVPN app?
- How to Fix Your CopVPN iOS Connection?
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Connectivity › Windows
/faq-category/connectivity/windows/ · 3 questions
CopVPN on Windows 10 and 11: setup, speed and troubleshooting.
- How to install and use CopVPN on Windows 10 and 11?
- How to improve connection speed on Windows with the CopVPN app?
- How to troubleshoot CopVPN connectivity on Windows?
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Connectivity › macOS
/faq-category/connectivity/macos/ · 4 questions
CopVPN on your Mac: setup, speed and troubleshooting.
- How to install the CopVPN (App Store) version on macOS?
- How to improve connection speed on macOS with the CopVPN app?
- How to troubleshoot CopVPN connectivity on macOS?
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Connectivity › Linux
/faq-category/connectivity/linux/ · 4 questions
CopVPN on Linux: setup, OpenVPN and troubleshooting.
- How to set up CopVPN on Linux?
- How to set up OpenVPN in Ubuntu?
- What to do if OpenVPN is not working in Linux?
General Info questions
33 questions
Every question opens the full answer on its own page.
General Info
33 questions- 01How many devices can I use with CopVPN?
- 02What operating system versions does CopVPN support?
- 03How to create a CopVPN account with Google or Apple?
- 04How to link my CopVPN account through Google or Apple?
- 05Do I need a password for CopVPN?
- 06How to download CopVPN software?
- 07How to update CopVPN apps?
- 08How to uninstall CopVPN software?
- 09What are CopVPN’s high-speed servers?
- 10Where can I find the CopVPN server list?
- 11How can I disconnect from CopVPN servers?
- 12Does CopVPN have servers in India, Japan, and South Korea?
- 13How do I choose a CopVPN server in the USA, Canada or the UK?
- 14What does my ISP see when I’m using CopVPN?
- 15What is Split Tunneling, and how can I use it?
- 16How does the Kill Switch feature work?
- 17I forgot my CopVPN password. What should I do?
- 18What should I do if I lose access to my CopVPN?
- 19Does CopVPN offer a lifetime subscription?
- 20How do I connect to CopVPN from a country with internet restrictions?
- 21How do I reach CopVPN customer support?
- 22How do I disable CopVPN marketing notifications?
- 23What is a Cop Account, and how do I use it?
- 24How to manage CopVPN Account settings?
- 25How to delete the CopVPN account?
- 26How many locations does CopVPN have?
- 27Is DNS leak protection on by default?
- 28Does CopVPN block ads?
- 29What encryption does CopVPN use?
- 30Do I need an account before I install?
- 31What does the browser extension protect?
- 32My sign-in code hasn’t arrived. What can I do?
- 33Where are the Streaming and Gaming servers?
Still stuck?
Email our support team at contact@copvpn.com. It’s our only support address, for setup, connection problems, billing and your account.