Refund Policy

1. Refund Eligibility

At CopVPN, we are committed to providing our customers with a high-quality VPN service. We understand that there may be instances where you may need to request a refund. This policy outlines the conditions under which refunds may be granted.

2. Money-Back Guarantee

CopVPN offers a 30-day money-back guarantee for our new customers. If you are not completely satisfied with our services, you may request a refund within 30 days from your initial purchase date. This guarantee applies to all of our subscription plans.

3. Refund Conditions

In order to be eligible for a refund, the following conditions must be met:

– The refund request is made within the specified money-back guarantee period (30 days).

– You have not violated our Terms of Service or Privacy Policy.

4. How to Request a Refund

To request a refund, don’t hesitate to contact our customer support team at [email protected] with the subject line “Refund Request.” In your request, provide the following information:

– Your full name

– Reason for the refund request

– Any additional relevant information

5. Refund Process

Once we receive your refund request, our team will review it and respond within 7 business days. If your request is approved, the refund will be processed to the original payment method used for the purchase. The processing time for the refund may vary depending on your payment provider.

6. Refund Denial

CopVPN reserves the right to deny a refund request if the conditions mentioned in section 3 are not met or if there is evidence of misuse of our service. We will provide a detailed explanation for the denial of any refund request.

7. Contact Information

If you have any questions or concerns about our Refund Policy, don’t hesitate to get in touch with us at [email protected]