FAQ topic
Android
CopVPN on Android phones, tablets and Android TV: setup, speed and troubleshooting.
5 questions9 topics on the board
Help switchboard
9 topics on one board. Pick a jack to patch it through.
Connectivity ›
Patch through to
General Info
/faq-category/general-info/ · 33 questions
General information about CopVPN: your account, the apps, servers and features.
- How many devices can I use with CopVPN?
- What operating system versions does CopVPN support?
- How to create a CopVPN account with Google or Apple?
Patch through to
VPN FAQ
/faq-category/vpn-faq/ · 12 questions
Common questions about VPNs and about CopVPN, with clear answers to get you started.
Open VPN FAQPatch through to
Billing
/faq-category/billing/ · 21 questions
Common questions about CopVPN billing: plans, payments, renewals and refunds.
- What payment methods does CopVPN accept?
- How to purchase a CopVPN subscription?
- Does CopVPN have a free trial?
Patch through to
Connectivity
/faq-category/connectivity/ · 25 questions
How to connect your devices with CopVPN, and what to try when a connection won’t work.
- Which protocol should I choose?
- Why won’t CopVPN connect on hotel, school or office Wi-Fi?
- My connection keeps dropping. What should I check?
You are connected to
Connectivity › Android
/faq-category/connectivity/android/ · 5 questions
CopVPN on Android phones, tablets and Android TV: setup, speed and troubleshooting.
- How to set up CopVPN on Android?
- How to reinstall CopVPN on Android?
- How can Android connection speed be improved with the CopVPN app?
Patch through to
Connectivity › iOS
/faq-category/connectivity/ios/ · 4 questions
CopVPN on iPhone and iPad: setup, speed and troubleshooting.
- How to set up CopVPN on iPhone and iPad?
- How can connection speed on iOS be improved with the CopVPN app?
- How to Fix Your CopVPN iOS Connection?
Patch through to
Connectivity › Windows
/faq-category/connectivity/windows/ · 3 questions
CopVPN on Windows 10 and 11: setup, speed and troubleshooting.
- How to install and use CopVPN on Windows 10 and 11?
- How to improve connection speed on Windows with the CopVPN app?
- How to troubleshoot CopVPN connectivity on Windows?
Patch through to
Connectivity › macOS
/faq-category/connectivity/macos/ · 4 questions
CopVPN on your Mac: setup, speed and troubleshooting.
- How to install the CopVPN (App Store) version on macOS?
- How to improve connection speed on macOS with the CopVPN app?
- How to troubleshoot CopVPN connectivity on macOS?
Patch through to
Connectivity › Linux
/faq-category/connectivity/linux/ · 4 questions
CopVPN on Linux: setup, OpenVPN and troubleshooting.
- How to set up CopVPN on Linux?
- How to set up OpenVPN in Ubuntu?
- What to do if OpenVPN is not working in Linux?
Android questions
5 questions
Every question opens the full answer on its own page.
Still stuck?
Email our support team at contact@copvpn.com. It’s our only support address, for setup, connection problems, billing and your account.