FAQ · Linux
What to do if OpenVPN is not working in Linux?
AnswerThe full answer
If OpenVPN won’t connect in the CopVPN Linux app, work through these steps:
1. Check that your internet works with the VPN off.
2. Switch between OpenVPN UDP and OpenVPN TCP. On hotel, office or school networks, OpenVPN TCP “gets through firewalls that block UDP”.
3. Choose Optimal and let Smart Connect try another protocol for you.
4. Try another location.
5. Make sure your firewall isn’t blocking CopVPN, and that you have the latest version: the app checks for updates and installs them after one password prompt.
6. Still stuck? Run CopVPN Setup again from the Linux download page and choose Repair, and email contact@copvpn.com if it still won’t connect.
Don’t add routes by hand while CopVPN is connected: the app manages them for you.
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Still stuck? Email contact@copvpn.com
It’s our only support address. Tell us the device and app you’re using, and what you’ve already tried.