macOS line · question 03 of 4All 4 questions
FAQ · macOS
How to troubleshoot CopVPN connectivity on macOS?
AnswerThe full answer
If CopVPN isn’t connecting on your Mac, try these steps:
- Ensure you can load websites without using the VPN. Restart your Wi-Fi or router if needed.
- Quit CopVPN completely, reopen it, and try connecting again.
- Sometimes a server is busy or down. Try connecting to a different CopVPN server.
- Make sure both CopVPN and your Mac are running the latest versions.
- Go to System Settings > Network > Firewall and temporarily turn off the firewall to see if it’s blocking the VPN.
- Double-check that you are signed in with the right email and that your subscription is active.
- Uninstall the app and install the latest version from the Mac App Store.
- If none of these steps are successful, please contact CopVPN support for assistance.
These steps solve most VPN connection issues on macOS.
macOS line · 4 questions
Other questions on the macOS line
You’re reading question 3 of 4 on the macOS line. Pick another question, or switch to another line.
macOS line4 questions
- 01How to install the CopVPN (App Store) version on macOS?
- 02How to improve connection speed on macOS with the CopVPN app?
- 03How to troubleshoot CopVPN connectivity on macOS?You’re reading this one
- 04How to get the latest CopVPN app version on macOS?
Still stuck? Email contact@copvpn.com
It’s our only support address. Tell us the device and app you’re using, and what you’ve already tried.