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FAQ topic

Connectivity

How to connect your devices with CopVPN, and what to try when a connection won’t work.

25 questions6 circuits9 topics on the board

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9 topics on one board. Pick a jack to patch it through.

General Info33VPN FAQ12Billing21Connectivity25This pageAndroid5iOS4Windows3macOS4Linux4All FAQsMain board

Connectivity ›

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General Info

/faq-category/general-info/ · 33 questions

General information about CopVPN: your account, the apps, servers and features.

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VPN FAQ

/faq-category/vpn-faq/ · 12 questions

Common questions about VPNs and about CopVPN, with clear answers to get you started.

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Billing

/faq-category/billing/ · 21 questions

Common questions about CopVPN billing: plans, payments, renewals and refunds.

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Connectivity

/faq-category/connectivity/ · 25 questions

How to connect your devices with CopVPN, and what to try when a connection won’t work.

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Connectivity › Android

/faq-category/connectivity/android/ · 5 questions

CopVPN on Android phones, tablets and Android TV: setup, speed and troubleshooting.

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Connectivity › iOS

/faq-category/connectivity/ios/ · 4 questions

CopVPN on iPhone and iPad: setup, speed and troubleshooting.

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Connectivity › Windows

/faq-category/connectivity/windows/ · 3 questions

CopVPN on Windows 10 and 11: setup, speed and troubleshooting.

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Connectivity › macOS

/faq-category/connectivity/macos/ · 4 questions

CopVPN on your Mac: setup, speed and troubleshooting.

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Connectivity › Linux

/faq-category/connectivity/linux/ · 4 questions

CopVPN on Linux: setup, OpenVPN and troubleshooting.

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Connectivity questions

25 questions in 6 circuits

Every question opens the full answer on its own page.

Circuit 1

All devices

5 questions
  1. 01Which protocol should I choose?
  2. 02Why won’t CopVPN connect on hotel, school or office Wi-Fi?
  3. 03My connection keeps dropping. What should I check?
  4. 04My connection feels slow. What can I try?
  5. 05Why won’t an app or website work while I’m connected?
Circuit 2

Android

5 questions
  1. 01How to set up CopVPN on Android?
  2. 02How to reinstall CopVPN on Android?
  3. 03How can Android connection speed be improved with the CopVPN app?
  4. 04How to troubleshoot connectivity issues on Android?
  5. 05Is there a CopVPN app for Android TV?
Circuit 3

iOS

4 questions
  1. 01How to set up CopVPN on iPhone and iPad?
  2. 02How can connection speed on iOS be improved with the CopVPN app?
  3. 03How to Fix Your CopVPN iOS Connection?
  4. 04How to troubleshoot connectivity on iOS?
Circuit 4

Windows

3 questions
  1. 01How to install and use CopVPN on Windows 10 and 11?
  2. 02How to improve connection speed on Windows with the CopVPN app?
  3. 03How to troubleshoot CopVPN connectivity on Windows?
Circuit 5

macOS

4 questions
  1. 01How to install the CopVPN (App Store) version on macOS?
  2. 02How to improve connection speed on macOS with the CopVPN app?
  3. 03How to troubleshoot CopVPN connectivity on macOS?
  4. 04How to get the latest CopVPN app version on macOS?
Circuit 6

Linux

4 questions
  1. 01How to set up CopVPN on Linux?
  2. 02How to set up OpenVPN in Ubuntu?
  3. 03What to do if OpenVPN is not working in Linux?
  4. 04How to troubleshoot CopVPN connectivity issues on Linux?

Still stuck?

Email our support team at contact@copvpn.com. It’s our only support address, for setup, connection problems, billing and your account.

Email contact@copvpn.com All FAQs