FAQ · Billing
Can I buy a plan inside the app?
AnswerThe full answer
Yes, in the Android phone, iPhone, iPad and Mac App Store apps, through Google Play or the App Store. The stores sell plans of up to 1 Year, set their own prices and handle refunds, and store plans have no extra months. The 2 Years and 5 Years plans are bought at our checkout, at my.copaccount.com. In the Windows, Linux and Android TV apps, every plan is bought at our checkout too.
Billing line · 21 questions
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Billing line21 questions
- 01What payment methods does CopVPN accept?
- 02How to purchase a CopVPN subscription?
- 03Does CopVPN have a free trial?
- 04If I sign up for 1 month, can I upgrade later?
- 05Why is my CopVPN account status still free?
- 06How can I renew my CopVPN subscription?
- 07How to cancel the auto-renewal of my subscription?
- 08How can I cancel my subscription?
- 09What is VAT, and why am I charged?
- 10Does CopVPN store any payment information?
- 11How does the 30-day money-back guarantee work?
- 12I am unable to make a payment. What should I do?
- 13How can I get my CopVPN invoice?
- 14I have been charged twice. What should I do?
- 15Which plans can I choose from?
- 16Which plan costs the least per month?
- 17What do the extra months mean?
- 18When am I billed?
- 19Where do I request a refund?
- 20I paid through the App Store or Google Play. Who handles refunds?
- 21Can I buy a plan inside the app?You’re reading this one
Still stuck? Email contact@copvpn.com
It’s our only support address. Tell us the device and app you’re using, and what you’ve already tried.